{"entries": [{ "start_timestamp_usec": 1676879677, "text": "Fdd", "role": " CUSTOMER", "user_id": 144 },{ "start_timestamp_usec": 1676955202, "text": "D", "role": " CUSTOMER", "user_id": 144 },{ "start_timestamp_usec": 1676955229, "text": "G", "role": " CUSTOMER", "user_id": 144 },{ "start_timestamp_usec": 1676955370, "text": "Vffv", "role": " CUSTOMER", "user_id": 144 },{ "start_timestamp_usec": 1676959737, "text": "", "role": " AGENT", "user_id": 3 }]}